AML Redefines Communications Solutions for Hotel Properties
AML unveils UNIVERGE Sphericall (SC) for Hospitality, an innovative, affordable
communications solution specifically tailored for the burgeoning mid-sized hotel
market and built on the proven, award winning Sphericall platform - the world's
most flexible, scalable, reliable and cost effective IP PBX. This enterprise class,
software-based communications solution provides hotels with the latest innovations
and advanced features previously unattainable in the marketplace in a single, integrated
economical solution.
Small to mid-sized properties make up to 82% of all hotels in North America. AML
recognizes that hotel operators have increased pressure, in today's tough economic
times, to maintain superior guest services while improving staff efficiency and
lowering overall operating costs. UNIVERGE Sphericall for Hospitality was created
to assist hotel operators with this and more.
- Easy to Implement - pre-configured for simple installation; integrates
with many existing property management systems and third-party hospitality in-room
telephone handsets, and provides a rich, service-oriented architecture that easily
integrates with a broad range of business applications to meet the needs of mid-sized
properties.
- Lowers Real Estate Requirements and Power Consumption – the entire
communications solution runs on one standard Windows server.
- Provides Agility Through Software – 100% software-based solution;
remote upgrades keep system current and an easy-to-use GUI for administrators makes
management, maintenance and sustainability simple.
- Easily Integrates with Off-the-Shelf System Components and Business Applications
– a non-proprietary solution based on industry standards and open architecture
offers broad support.
- Lower Initial Cost and Total Cost of Ownership – the initial acquisition
of the solution as a bundle provides immediate savings and requires only minimal
IT support.
- Improves Staff Productivity and Guest Satisfaction – a full range
of advanced capabilities and features such as Unified Messaging and Automated Attendant
streamlines staff's daily tasks providing them with more time to focus on guests.
- Enhances Life Safety –provides the right communications tools to
protect guests and staff during emergencies:
- Native 911 support connects emergency calls directly to authorities to minimize
response time and maximize first-responder effectiveness.
- Instant screen-pop notifications inform hotel management when an emergency call
has been placed to facilitate quicker emergency response.
- Call recording of emergency or threatening calls further enhances guests and staffs
safety.