AML Redefines Communications Solutions for Hotel Properties

AML unveils UNIVERGE Sphericall (SC) for Hospitality, an innovative, affordable communications solution specifically tailored for the burgeoning mid-sized hotel market and built on the proven, award winning Sphericall platform - the world's most flexible, scalable, reliable and cost effective IP PBX. This enterprise class, software-based communications solution provides hotels with the latest innovations and advanced features previously unattainable in the marketplace in a single, integrated economical solution.

Small to mid-sized properties make up to 82% of all hotels in North America. AML recognizes that hotel operators have increased pressure, in today's tough economic times, to maintain superior guest services while improving staff efficiency and lowering overall operating costs. UNIVERGE Sphericall for Hospitality was created to assist hotel operators with this and more.

• Easy to Implement - pre-configured for simple installation; integrates with many existing property management systems and third-party hospitality in-room telephone handsets, and provides a rich, service-oriented architecture that easily integrates with a broad range of business applications to meet the needs of mid-sized properties.
• Lowers Real Estate Requirements and Power Consumption – the entire communications solution runs on one standard Windows server.
• Provides Agility Through Software – 100% software-based solution; remote upgrades keep system current and an easy-to-use GUI for administrators makes management, maintenance and sustainability simple.
• Easily Integrates with Off-the-Shelf System Components and Business Applications – a non-proprietary solution based on industry standards and open architecture offers broad support.
• Lower Initial Cost and Total Cost of Ownership – the initial acquisition of the solution as a bundle provides immediate savings and requires only minimal IT support.
• Improves Staff Productivity and Guest Satisfaction – a full range of advanced capabilities and features such as Unified Messaging and Automated Attendant streamlines staff's daily tasks providing them with more time to focus on guests.
• Enhances Life Safety –provides the right communications tools to protect guests and staff during emergencies:
  • Native 911 support connects emergency calls directly to authorities to minimize response time and maximize first-responder effectiveness.
  • Instant screen-pop notifications inform hotel management when an emergency call has been placed to facilitate quicker emergency response.
  • Call recording of emergency or threatening calls further enhances guests and staffs safety.