IntraMail

Automate Call Handling

IntraMail is a full-featured Voice Mail Auto Attendant system that will transfer incoming callers and record Voice Mail messages. Eliminate or minimize the need for an operator or receptionist. IntraMail automatically answers incoming calls and provides callers a wide variety of dialing options (i.e., press 1 for Sales, press 2 for Service).

Message Center Key

To ensure that important messages are delivered and responded to quickly and efficiently, a group of co-workers can share voice message responsibilities. Messages can be left in a designated mailbox. Each group member will have an assigned key associated with that mailbox which will flash when a new message has been received.

Directory Dialing

Ease callers through the call routing process. IntraMail provides the ability to have multiple company and personal greetings and the capability to reach an employee's extension by entering their name instead of extension number.

Conversation Record

For detail accuracy while on an important call, record the conversation into any mailbox for later review. You can also send your recorded conversation to a co-worker.

Message Notification

Eliminate the need to call the office to check for new messages. IntraMail can automatically call a designated telephone number (such as a cell phone) to let the user know when new messages arrive. This feature can also be used to enhance a Service/Dispatch Center.

Live Call Screening

Listen to (screen) a voice mail message as it is being left in your mailbox. Choose the option to let the call go through to the mailbox or take that important call.

Fax Detection

The Automated Attendant can automatically detect incoming fax calls and transfer them to a fax machine, maximizing the use of your telephone lines.

Email Integration

Receive notification of a new voice mail message to your inbox or Email device. In addition, the sent notification can optionally include the recorded message as a WAV file attachment. With this option, if you have the ability to access your Email, you can also have the ability to listen to your voice mail messages without having to call your office.

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